1Definitions
| Term | Meaning |
|---|---|
| "Account" | The account you create to access the Service. |
| "AI Features" | Any part of the Service that uses machine learning or large language models to generate content. |
| "Input" | Anything you submit to the Service, including resumes, job descriptions, typed text, uploaded files, audio, video, screen content, and prompts. |
| "Output" | Content the Service generates in response to your Input, such as practice questions, suggested answers, feedback, scores, and summaries. |
| "User Content" | Your Input and Output together. |
| "Subscription" | Any paid plan, credit pack, or premium feature. |
2Eligibility
You must be at least 18 years old.
The Service is not directed to children, and anyone under 18 may not create an Account.
If you use the Service on behalf of a company, university, career center, or other organization, you represent that you have authority to bind that organization to these Terms, and "you" includes that organization.
3The Service
OfferlyIQ is an AI-powered interview and career preparation platform. Depending on your plan, the Service may include:
- Interview question generation based on a role, company, or job description
- AI mock interviews with feedback on content, structure, and delivery
- Resume review and tailoring suggestions
- Real-time assistance that surfaces prompts, notes, or suggested talking points during a live conversation (Live Assist)
- Progress tracking, analytics, and learning resources
We are always improving the Service. We may add, change, or remove features at any time. Features labeled "beta," "preview," or "early access" are provided as-is and may be discontinued without notice.
4Your Account
You can register with an email address or a supported third-party sign-in (Google, Apple, LinkedIn). Your use of a third-party sign-in is also governed by that provider's terms.
Keep info accurate
Provide accurate, current, and complete information and keep it updated.
Protect your credentials
You are responsible for all activity under your Account. Report unauthorized access to security@offerlyiq.ai immediately.
Individual use only
Accounts are for individual use. Do not share, sell, or transfer your Account or let multiple people use a single-user plan.
Team plans
Team and institutional plans are limited to the number of seats purchased.
5Subscriptions, Billing, and Cancellation
Auto-Renewal Notice
Unless you cancel, your Subscription will automatically renew at the end of each billing period (monthly or annually, as selected at purchase), and we will charge your payment method the then-current renewal price.
| Topic | Details |
|---|---|
| Payment processor | Stripe, Inc. — we do not store your full payment card number. |
| How to cancel | Online only — Settings → Billing → Cancel Subscription. No phone call required. Access continues until end of current billing period. |
| Free trials | If a trial requires a payment method, you will be charged when it ends unless you cancel before the trial end date. |
| Credits | Credits expire as stated at purchase, have no cash value, and are non-transferable. |
| Price changes | We will notify you at least 30 days before a price increase on your existing Subscription. |
| Failed payments | If a payment fails, we may retry and may suspend paid features until payment is successful. |
Refunds
Because the Service provides immediate access to digital content, fees are generally non-refundable, except:
- If you were charged in error or after a valid cancellation, we will refund the charge in full.
- If you request a refund within 7 days of your first purchase of a plan and have used less than 10% of the included usage, we will refund you.
- If a material part of the paid Service is unavailable for an extended period due to our fault, we will provide a prorated credit or refund.
Send refund requests to billing@offerlyiq.ai. Purchases through an app store are governed by that store's refund policy.
6Acceptable Use
You agree not to:
Violate any applicable law or regulation, or encourage others to do so
Upload Input you do not have the right to share, including confidential employer information, non-public assessment content, or another person's personal information without authorization
Upload content that is unlawful, defamatory, obscene, harassing, hateful, or discriminatory
Impersonate any person, or use Output to falsify your identity, credentials, work history, or qualifications
Reverse engineer, decompile, or attempt to derive the source code, models, prompts, or underlying data of the Service
Scrape, crawl, or use automated means to access the Service, or use it to develop a competing product or AI model
Circumvent usage limits, security features, or access controls
Upload viruses or malicious code, or interfere with the Service or its infrastructure
Resell, sublicense, or commercially redistribute the Service without our written permission
Use the Service in violation of U.S. export control or sanctions laws
7Live Assist, Recording Laws, and Interview Integrity
Follow the rules that apply to you.
Employers, recruiters, schools, testing organizations, and certification bodies often have rules about what assistance candidates may use. You are solely responsible for knowing and following those rules. You must not use the Service in any proctored exam, certification test, or assessment where outside assistance is prohibited.
Recording and consent laws.
Some states — including California, Florida, Illinois, Maryland, Massachusetts, Montana, New Hampshire, Pennsylvania, and Washington — require the consent of every party to a conversation. You are responsible for obtaining all consents required by law before using any feature that processes audio from a conversation with another person.
8Your Content and AI Output
You own your content
As between you and OfferlyIQ, you retain all rights in your Input. To the extent permitted by law, we assign to you any rights we may have in the Output generated for you.
License to us
You grant OfferlyIQ a worldwide, non-exclusive, royalty-free license to host, store, process, and display your User Content solely to provide and support the Service for you. This license ends when your content is deleted.
8.4 Nature of AI Output
You agree to:
- Evaluate all Output for accuracy and suitability before relying on it
- Not represent Output as verified fact, or as your own experience or credentials, where it is not
- Not rely on Output as legal, financial, tax, immigration, medical, or other professional advice
Scores and feedback are indicative only and do not reflect the evaluation of any employer.
9Our Intellectual Property
The Service — including its software, AI prompts and workflows, question libraries, design, text, graphics, and the OfferlyIQ name, logo, and trademarks — is owned by OfferlyIQ or its licensors and is protected by U.S. and international intellectual property laws. All rights not expressly granted to you are reserved.
10Copyright Complaints (DMCA)
We respect intellectual property rights and respond to notices of alleged infringement under the Digital Millennium Copyright Act, 17 U.S.C. § 512. A valid DMCA notice must include:
- Your physical or electronic signature
- Identification of the copyrighted work claimed to be infringed
- Identification of the allegedly infringing material and its location on the Service
- Your contact information
- A statement of good-faith belief that the use is not authorized
- A statement under penalty of perjury that the information is accurate and you are authorized to act
Designated Copyright Agent
OfferlyIQ, Inc. — dmca@offerlyiq.ai
We may terminate the Accounts of repeat infringers in appropriate circumstances.
11Privacy
12Third-Party Services
The Service may integrate with or link to third-party services, such as video conferencing platforms, job boards, calendars, and sign-in providers. We do not control and are not responsible for third-party services, and your use of them is governed by their terms and privacy policies.
13Mobile Apps
If you download our app from the Apple App Store or Google Play, you also agree to that store's applicable terms.
14Suspension and Termination
By you
You may stop using the Service and delete your Account at any time (see Section 4.5).
By us
We may suspend or terminate your access if you breach these Terms, we are required to by law, your use poses a security risk, or your Account has been inactive for more than 24 months (after notice).
Sections 1, 5.6, 7.4, 8.3–8.4, 9, and 15 through 20 survive termination.
15Disclaimer of Warranties
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
16Limitation of Liability
These limitations do not limit liability for gross negligence, fraud, or willful misconduct. Some jurisdictions do not allow these limitations, so they may not apply to you.
17Indemnification
You agree to defend, indemnify, and hold harmless OfferlyIQ and its officers, directors, employees, and agents from and against any third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
- Your breach of these Terms
- Your User Content
- Your use of Live Assist or recording features in violation of Section 7 or applicable law
- Your violation of any law or the rights of a third party
We will notify you of any such claim and may participate in its defense with counsel of our choice.
18Dispute Resolution: Binding Arbitration and Class Action Waiver
Please read carefully
This Section requires you and OfferlyIQ to resolve most disputes through individual arbitration rather than in court, and it limits how you can seek relief.
Informal resolution first
Before starting arbitration or a court action, the party raising the dispute must send a written notice to the other (OfferlyIQ at legal@offerlyiq.ai, or to you at your Account email). The parties will negotiate in good faith for 60 days. Any applicable statute of limitations is paused during this period.
Agreement to arbitrate
If the dispute is not resolved informally, you and OfferlyIQ agree that any Dispute will be resolved by final and binding individual arbitration, except as provided in Section 18.6. This agreement is governed by the Federal Arbitration Act.
Rules and forum
Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted by a single arbitrator and may be held by video conference, phone, or written submissions.
Costs
For claims of $10,000 or less, OfferlyIQ will reimburse your share of AAA fees unless the arbitrator finds your claim frivolous. Each party bears its own attorneys' fees, unless applicable law or the arbitrator awards otherwise.
Exceptions
Either party may (a) bring an individual claim in small claims court if it qualifies; or (b) seek injunctive or other equitable relief in court to protect intellectual property rights or stop unauthorized access.
Mass arbitration
If 25 or more similar arbitration demands are filed by a coordinated group, the demands will be administered in batches under AAA's Mass Arbitration Supplementary Rules.
18.5 — Class Action Waiver
You and OfferlyIQ agree that each may bring disputes against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.
18.8 — 30-Day Right to Opt Out
You may opt out of this arbitration agreement by emailing legal@offerlyiq.ai within 30 days after you first accept these Terms, with the subject line "Arbitration Opt-Out" and your name and Account email. If you opt out, neither you nor OfferlyIQ can require the other to arbitrate.
19Governing Law and Venue
20General Terms
| Provision | Summary |
|---|---|
| 20.1 Changes to Terms | We will notify you at least 15 days before material changes. Continued use means acceptance. If you disagree, stop using the Service and cancel your Subscription; you may request a prorated refund. |
| 20.2 Electronic communications | You consent to receive communications from us electronically. Electronic communications satisfy any legal writing requirement. |
| 20.3 Entire agreement | These Terms, the Privacy Policy, and any plan-specific terms are the entire agreement between you and OfferlyIQ regarding the Service. |
| 20.4 Severability | If any provision is held invalid, it will be enforced to the maximum extent permitted, and the remaining provisions remain in effect. |
| 20.5 No waiver | Our failure to enforce any right or provision is not a waiver of that right. |
| 20.6 Assignment | You may not assign these Terms without our consent. We may assign them without restriction. |
| 20.7 Force majeure | We are not liable for delays caused by events beyond our reasonable control (natural disasters, pandemics, government action, internet or power failures). |
| 20.8 Export controls | You agree to comply with all applicable U.S. export control and economic sanctions laws. |
| 20.9 Relationship | No agency, partnership, joint venture, or employment relationship is created by these Terms. |
| 20.10 California users | The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. |
21Contact Us
OfferlyIQ
100 Chesterfield Business Pkwy, STE #200
Chesterfield, MO 63005, United States